• Puja Shah

Leadership is a Complex Art. Lead by Example.


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Good leadership has always been recognized as a necessary component of every successful human enterprise – war or peace, business or philanthropy. What constitutes good leadership is a billion-dollar question. Far from an inanimate scientific formula, leadership is an art, a complex pattern of ideas fine-tuned and brought to fore by experience.


What can be identified, however, are the various facets of leadership and its manifestations. Some of these – integrity, equanimity, courage, confidence, intelligence (as in, common sense), initiative, impartiality – are hallmarks of every good leader.


The primary task of the leader is to ensure that the organization’s purpose is fulfilled, to secure its objectives. For this, a leader must be visionary.


A leader must be a partner, a teacher & a student. He must interact with those under him as a partner, review their responsibilities, their expectations & talk about the organization’s goals. He must be a teacher offering constructive criticism, when necessary, & generous praise whenever possible. He must be a student, undertaking what each of those under him encounters in their job every day.


No person can be a leader unless he takes genuine joy in the success of those under him. The responsibility of creating an atmosphere, in which his people can excel, rest squarely on the leader.


A leader needs to be tough, but fair he must stand up for his people represents them & empathizes with them. However, he must also insist that they squarely face up to their responsibilities. Though his passion & commitment. His actions & enthusiasm, his beliefs & values, the leader must set an example for his people. And more than anything else, a leader must practice humility. This means the willingness to admit mistakes & make corrections, & openness to suggestions – regardless of the quarter from which they may arise.


“What makes a great leader?” The answer is simple and yet it makes an indelible statement. A great leader is one who is respected. This is a simple tenet. If one is a leader, his or her leadership commands respect. And this is true in any field – sports, politics, military or business. The difficult part is how to earn this respect. It may be safely assumed that in most enterprises, a successful manager would have had a sufficiently good track record to be in a position where he or she is leading a team. What distinguishes great leadership from good management are two fundamentals:Leaders demonstrate unflinching adherence to core values and their motto is to make a difference. And from these two fundamentals stem several axioms on leadership:


  • Leading by example and following what one has been preaching on respect, integrity and trust.

  • Creating an environment of open communication.

  • Having a teaching point of view.

  • Motivating all to have a shared vision.

  • Creating an engine of leadership.

  • Building a great implementation team of leaders


While delegating responsibility to an individual and making him responsible for his own actions, a leader should allow him to make mistakes and learn from them. This will enhance the individual’s self-worth and self-esteem. A leader should also allow free room for discussion. He should see whether the team that has been entrusted the task is on the right path or not. If there is any point of contention during the implementation of a plan, the leader should remind everyone to focus on the goal.

Finally, there is nothing permanent except change. Leaders should allow and facilitate change. They should even expose themselves to alternative models of change. We are a knowledge-based organization and therefore by definition a leader must exude.

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